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An open letter to the PR people at Koenigsegg and Saab about communications – part 2

June 24, 2009 in Archive

UPDATE:
I just received an email in my inbox from Alfa Romeo about Alfisti.com – their new and official global online community site. Registrations opening now.
AlfaBlog.jpg
——
I’ve already posted my own cobbled thoughts on the merits of embarking on a new media adventure once the Koenigsaab deal is stitched together.
But why just take my word for it?
Here’s some thoughts from a former automotive CEO, who used a blog to help develop various aspects of the company.
I’ll leave his name out of things for now. You can have that at the end.
——
In the early days, there was tremendous competitive risk in allowing information out ahead of the car’s unveiling. For this reason, we made a concerted effort to fly under the radar and maintain as a low a profile as possible. When we finally unveiled the car, we knew there would be questions. In fact, we knew that simply taking the wraps off the car would promote both a groundswell of enthusiasm as well as skepticism around a broad range of topics – political, social, economic, technical, and everything in between.
We saw tackling these questions as not only an opportunity to sell the concept ……, but also, and more importantly, to show rather than tell how we were different from big, established car companies-namely, by making ourselves accessible to the public, not just select industry insiders.
Internally, we considered this approach “managed transparency,” recognizing that while we couldn’t share every nuance, we should and would strive to be as open as possible in an effort to build trust and establish a dialog about the merits of our program. My first blog post…….went up as the car was revealed; it announced to the world not only what we were trying to accomplish, but also why…..
……While it’s challenging making broad generalizations about how and why companies should blog, I can personally attest to the following:

  • Simply put, a blog is a conversation. In the arsenal of marketing tools, it’s the most cost effective and it’s among the few that allows for an exchange of ideas. In the world of automobile manufacturers, the notion that a car maker would actually be interested in hearing what car buys think was then, and largely to this day remains, an anomaly.
  • Of course, for blogging to ring true, it needs to be more than an exercise kept up for the sake of appearance. At *******, we began with my blog, which provided direct access to the company’s…….CEO…….Whether people had questions about the design of a component, the marketing……, or what motivated folks to [purchase], they could expect a straight answer right from the horse’s mouth.
  • Earning trust and respect is a big deal for start-ups, but established companies have just as much to gain from doing the simplest thing in the world: engaging their customers in a conversation.
  • I think people confuse the importance of the two root words in “spokesperson.” I think the most important aspect is to be an actual person. This lesson was very much in mind as I began speaking as the voice of *******.
  • …..if I wanted to know how to best serve prospective customers [on a particular issue] I would also need to know how [details pertaining to that issue]. I found that the best and quickest way to get an answer is simply to ask them. This approach provides real world results, and it sets up a dynamic where customers feel like their input matters (and in this case, it most definitely did).
  • When members of the development team get recognition for their hard work and insights, and occasionally challenged on these very same areas, it fosters a sense of commitment and common purpose that no amount of traditional advertising or PR could ever hope to accomplish.
  • While we disseminated and tracked traditional press releases at ******* alongside our online activity, we made a point of reaching out to our customers first – ahead of the press – in a private forum whenever we had new exciting news to share about the company or car. In many cases, we had relationships with key bloggers that were the next in line for key pieces of info after customer had received it. With customers and the blogosphere pretty well covered, the significance of traditional press releases was greatly diminished.

For companies looking to forge a stronger, more meaningful relationship with their constituents and spend their marketing effort where it counts, a commitment to blogging and other forms of online dialog is an investment that is hard to match.
——
The full article, written by Tesla Motors founder and former CEO, Martin Eberhard, is here.

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by Swade

Koenigsegg’s legal team give some insights….

June 24, 2009 in Saabology

Turbin’s tracked down some good information on who’s working behind the scenes on Koenigsegg’s purchase of Saab from General Motors.
A post on the legal weblog, amlawdaily, indicates that Koenigsegg’s international counsel on this deal is a guy by the name of Pranav Trivedi, who works for a law firm called Skadden, Arps, Slate, Meagher & Flom. They call themselves Skadden for short.
Trivedi works in Skadden’s London office, but has a much wider history than that, including what I think must be a link to one of the members of The Koenigsegg Group.
Trivedi’s inclusion on the team is two things:
It’s good if you like very experienced operators who are named by Chambers Global as one of the World’s Leading Lawyers for Business and a guy who’s pulled off one deal that was awarded Deal of the Year by publication – The Banker.
It’s not-so-good if you’re wary of Russian connections and possibly, Russian money.
The Koenigsegg connection appears to be Augie Fabela, who was a founder and chief of Vimpelcom, a Russian telecommunications company, until 2002. Fabela has been named as Chairman of the newly formed Koenigsegg Group board, though he is not listed as a shareholder in the Koenigsegg Group.
Trivedi has listed on his CV, amongst many other things, the following:

Mr Trivedi’s experience in mergers and acquisitions transactions in Russia includes, among other matters, advising:

  • the special committee of the board of directors of Golden Telecom, Inc. in Vimpel-Communications’s US$4.3 billion acquisition of Golden Telecom via a tender offer;

In addition to that possibly direct relatationship, it should be noted that Fabela is connected to a US-Russia Business Council and that the bulk of Trivedi’s experience is in Russian business circles. I’m sure their paths have crossed several times.

The link to Russia may scare some, but do not lose sight of the fact that Travedi has impeccable credentials (including education at Columbia and Yale), a superb and award-winning reputation and the one thing that Koenigsegg’s been criticised for a little – he’s got plenty of experience in this field.
I’m confident that time spent staring over the table at the odd Russian oligarch has prepared him for negotiations with General Motors.
——
And by the way, Turbin has received an honorary Simon Townsend’s WonderWorld Woodrow the Bloodhound award for this piece of work.
Wear it with pride, cobber!!
IMG_0505_BH.jpg
Thanks to Kroum for the artwork!

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by Swade

Meanwhile, back in Trollhattan….

June 24, 2009 in Archive

I got an email from ‘Barracuda’, who’s recently spent a little vacation time in Sweden, taking in the sights of both Stockholm and Trollhattan.
I feel intensely jealous when I get stuff like this, but anyway…..
Two years ago this month, back in June 2007, I was in Trollhattan for the Saab Festival. The 2008 refresh for the Saab 9-3 was due to be unveiled on the final day of the festival, but there were a reasonable number of 2008 models already being driven around on the streets there by Saab employees.
Fast forward to 2009, and whilst I’m not sure there are any product debuts planned for the Saab Days activity that’s happening next month, it seems some of the new models not officially available just yet are making the rounds on Trollhattan’s streets.
Barracuda snapped the following shots for our mutual enjoyment. There’s more over on his Flickr account.
——
A Saab 9-3x in red, with XWD, tootles around the streets of Trollhattan.
THSaab9-3xXWD-1.jpg
A TTiD model, parked in the factory carpark.
THSaab9-3xTTID-1.jpg

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Concerns emerge about Koenigsegg’s capability

June 24, 2009 in News

I’ve tried to be pretty quiet on the questions I have about Koenigsegg’s investors when it comes to the Saab deal. I’ve outlined those questions in previous posts and my modus operandi is to try and seek real answers to those questions rather than posting a whole bunch of possible theories, however credible. Fact is – you can easily lose sight of the question at hand if you pose too many possible answers.
Overnight, Dagens Industri were the source for a new article that was re-hashed in several other news services.
Börjesson was kind enough to provide a translation of the full article in comments, which I’ve reproduced here.
I’ve got a few thoughts, which I’ve scattered through the document.
——

SAAB DEAL WILL REQUIRE AT LEAST 5 BILLION
The unknown investors behind Koenigsegg Group must put up capital of at least 5 billion kronor to take over Saab Automobile.
That is a prerequisite for the Swedish government to agree to a loan guarantee of the same amount. Otherwise, the deal will fall through. This is the unanimous view of DI’s sources in the Swedish car industry, which are all sceptical to the play for Saab and various statements from Koenigsegg’s owners.
That the investors are unknown have created distrust.
“This looks like a parody. The statements made by representatives of Koenigsegg are astonishingly uninitiated. They want to develop new Saab cars, but hugely underestimate the costs and the work required,” says one source who has worked in a management position in the Swedish car industry for many years.

I’m not sure sure about the pre-requisite status, though it wouldn’t surprise me if Maud played hardball on this (at considerable political risk, mind you).
The new Saab cars are all ready to go. Koenigsegg’s challenge will be design and construction of a new Saab 9-3. This whole deal will, in my opinion, live or die with the next Saab 9-3.

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Germany: Saab fans are the most passionate fans

June 23, 2009 in Archive

Now here’s something special…..
I posted earlier this evening about some possibilities for the Saab Pride submissions I’ve received. Shortly after writing that article, I received an email from an academic in Germany – a Dr. Rüdiger Hossiep, attached to the Psychology Dept at the Ruhr University in Bochum.
Dr Hosseip and a team of students set out on an ambitious mission to study the level of attachment that various people have to particular brands of cars. Their study involved over 1 million people and was focused on a German automotive forum called Motor Talk.
Here’s a Googletrans about the study:

They developed a procedure which allows the over three million records of more than 1.2 million users of the largest German car forum on the internet “motor-talk” to each other in relation to.
Their results bring all the existing brand rankings shaken: for example, identify themselves the followers of the cult-quirky brand SAAB 40 times more closely with their car as a Nissan driver.
Researchers have published the results of the evaluations of the last three years, for the first time. Parallel to this is launching an online survey, which will show what is behind the large or small is love. All motorists are invited to participate!

I’ve tried to complete the survey, but it’s in German and it doesn’t want to co-operate with the Googletrans software. I’ve put a link to the survey, below.
But back to the initial findings. There are tables for the last three years: 2007 to 2009. These measure something the team calls an ‘involvement index’ – which is basically a measure of the number of users, their level of engagement, with the number of registrations for that marque factored in as well.
Here are the results for 2009 and you can see the prior years’ rankings on the left:
ii_09_a.jpg
Those numbers actually reflect a fall for Saab. They’re still on top of the index, but not by nearly as clear a margin as what they were in 2007, when they had nearly twice the index figure of the second place brand (Volvo, at that time).
Still, it’s a very interesting outcome and confirms hat many of us have believed for some time – that Saab has a very passionate following, and one that’s pretty web-savvy as well.
Saab pride, indeed!
You can read the findings page and see the prior years charts at the following links: the original in German, or in English via the Googletrans.
If you read German and would like to participate in their latest survey, asking what’s important to you about your car, then click here.

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by Swade

Saab Pride – what to do?

June 23, 2009 in Archive

Last year, I was going to put together a book of your photos and stories – called Saab Pride – and based on the Saab Pride of Ownership competition we had at Trollhattan Saab some time ago.
I received plenty of submissions for the project. More than enough, actually.
My problem is that despite having all this material here in my inbox, I know beyond all reasonable doubt that I’m not going to have time to collate, edit and publish the book.
The last 6 months of Saab news has put me in a position where I really welcome the announcement that’s been made regarding the sale to Koenigsegg. I need to get back to being some sort of normal person again. Doing all this blogging stuff is fine and dandy, but when you throw in a full time job and family commitments, it all becomes a bit too much – a fact I’m only realising now that the announcement has been made and things have calmed down a bit.
So……
What I propose to do is publish the Saab Pride submissions here as entries on the website over the next few months. It may be that in doing so, slowly, I’ll be able to take the edited versions from the site and format them into a book anyway.
It just seems like a huge waste to have these stories and images sitting around without them being shared amongst the community.
Agreed?
Saab Lithuania

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German TUEV report on Saab 9-3 quality

June 23, 2009 in Archive

As another follow up to the JD Power report from earlier today, I thought I’d pass on this TUEV report from Germany, which Fuzzi has emailed to me.
I’ve not included the various bits of text, but just these tables.
Apparently the Saab 9-3 is highly rated in this report, which came out in an edition of Autobild earlier this year.
I’m not sure exactly how to read these tables, but I’m sure we’ll get some assistance shortly, either via email or in comments. All I know is there’s a lot of green in the bottom table, which I assume is a good thing.
Click either to enlarge.
Germanquality1.jpg
Germanquality2.jpg

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Koenigsegg start due diligence this week

June 23, 2009 in Archive

Here’s just a quick update as to where I believe we’re at with the Saab sale situation. Let’s call these well educated guesses.
It’s my understanding that the financial reps on Koenigsegg’s team (either staff or hired guns) will have commenced at Saab doing their due diligence work on the company to assess just what it is they’ve got themselves into. Actually, a San Diego newspaper stated last week that mysterious K-Segg Group stakeholder, Mark Bishop, was in Europe last week….maybe he’s still in Europe now? But I digress……
Potential suitors got to have an initial look at Saab’s situation some weeks ago and they based their bids for Saab on what they saw. Now is the time for the thorough inspection by GM’s preferred bidder.
Remember, this isn’t a done deal at this point. What’s been signed is a memorandum of understanding, not the metaphorical bill of sale.
Now the parties with the most at stake get to have an unvarnished look at the risk they’re taking:
For Koenigsegg: this means a good look at Saab’s operations and potential. What’s it going to cost to run, what’s needed for new models, dealership finance, marketing, etc. All this and more.
For the EIB: they’ll be giving Saab’s plans and Koenigsegg’s support a good look as well, though I suspect they’re not too worried as the loan applications they receive from K-Saab will be accompanied by guarantees from…..
The Swedish government: These guys are still the joker in the deck. Whilst it’s the EIB that’s handing out the money, it’s the Swedish government that’s assuming the risk. If they’re doing their job properly, then they’ll be having a good hard look at Koenigsegg and their backers as well.
——
I hope after everyone’s laid their cards on the table, that this deal still looks as good as the marketing potential it represents.
Both companies might have a lot to lose, but they’ve also got the whole world to gain if they can pull it together.

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SOTW – Stockholm style

June 23, 2009 in Archive

Seen a week ago on the streets of Stockholm…..
Saab93Stockholm.jpg
A classic red Saab 93, with thanks to Jorgen

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More on that JD Power initial quality survey

June 23, 2009 in Archive

I reported on Saab’s showing in the 2009 JD Power Initial Quality Survey earlier today. It would seem that Saab didn’t do so well in the survey if you go by the graph alone…..
JD Power
……but what this graph misses out on is improvements in the industry over all, and by certain brands in particular. Those details might be in the accompanying text, but I wouldn’t know that because like what I imagine is a majority of people, when faced with limited time and the choice between a whole barrage of text and a simple chart, I’ll look at the simple chart.
The Detroit News has an interesting blog post about this today:

J.D. Power won’t disclose the vehicle with the most problems, but will say it had 181 problems per 100 vehicles sampled. That is less than two problems per vehicle, and a respectable showing compared to the early years of the study.
“No one is building junk anymore – those days are over,” said David Sargeant, vice president of automotive research at J.D. Power and author of the study. “We’re really talking about the difference between a really good car and a great car these days.”

It’d be nice if that quote was presented with the main chart, rather than buried in some accompanying text or an external website.

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Saab has 138,000,000,000 problems per 100,000,000,000 vehicles!!

June 23, 2009 in Archive

……and that’s 30 billion problems more per 100 billion cars made than the industry average!!!!
The latest JD Power initial product quality survey has just been released and as has been the practice since Adam wore short pants, Saab hasn’t done well.
The actual measure that JDP use is problems reported per 100 vehicles. On this scale, Saab had 138 problems recorded, though there’s no description as to what these problems are, or the reliability of the data.
The best brand was Lexus with 84-per and the worst brand was MINI with 165-per.
Here’s the table. Click
JDP2009IQS.jpg
——
I’m sure that car companies have a love/hate relationship with this survey. Those at the top probably love it and those lower down the list probably cower at the thought of it coming out.
Why?
Because being at the bottom of this report gives an initial impression that product isn’t much good in quality terms. The measure of problems-per-100 doesn’t help this.
But if you move the decimal point a few digits to the left, you’ll see that the actual measure per car makes the race a lot closer.
In fact, as the Associated Press points out, there’s less than one problem-per-vehicle difference between first and last on that table. Add to that the fact that industry, as a whole, is improving and things don’t seem so bad after all.
They just look bad on a graph.

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Saab 9-3 closer to entering Swedish race series

June 23, 2009 in Archive

Auto Motor and Sport have an update on the effort to get a Saab 9-3 vehicle ready for the 2010 Swedish Touring Car Championship.
saabstcc.jpg
It looks like the team is called Saab Performance and is owned by a guy named Jan Warnestad. They did some testing last year at Saab’s own track in Trollhattan, but the project may have slowed after that due to uncertainty about Saab’s situation.
It seems they’re back on track now (literally) with a testing session held recently where they completed 96 laps at Gelleråsen.
Apparently all went well, with the team learning a lot about how they can improve the car, as well as setting a lap time that would have got them qualified in 12th place in the last STCC race held at that particular track.
Swedes should click through to AMS and read the original article.
In fact, all though click through to AMS, so you can watch the in-car video of the car in testing!
Good luck to these guys. I hope we can see them on the tarmac next year.
——
Thanks Dippen!

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by Swade

Saab’s convertible party trick

June 22, 2009 in Saabology

I’m not sure it’s wise to say who dug these drawings up, but suffice to say they’re in the public domain, having been found as part of a patent application by Saab. I believe it was lodged last year.
When the 9-X Air concept car came out, I told you all that there was something special about the operation of the roof. We never got to see it in action, however, as Saab never allowed the roof to be opened (or closed) in public. Having looked over this patent app and the associated drawings, I believe that’s because the 9-X Air doesn’t show off the full system they’ve developed, though it gives a hint as to what’s to come.
This is the 9-X Air as we saw it last year. And yes, I know Saab are now calling it the Saab 9-X Convertible, but I liked the ‘Air’ name better.
1203530.jpg
And below are the patent drawing relating to the convertible concept they’ve developed and applied to protect.
As you’ll see, the 9-X Air gives an indication as to their intention with the high sides coming down from the B-pillar to the rear of the car. What you can’t see in the photo above is the retractable rear window, which would protect rear passengers from uncomfortable headwinds with the roof in the open position.
Figure 1, below, is basically the car with the roof closed. When opened in the preliminary position, the roof folds into a compact unit and is stored in the boot of the car, as per normal.
fig1Saabconv.jpg
Unlike a normal convertible arrangement, however, there is still a rear window. Normally this would be part of the roof on a convertible, but in this new system, it’s a separate piece of the puzzle.
Figure 5 shows the folded roof being tucked away, with the boot of the car raised from a hinge at the rear and about to close again concealing it.
fig5Saabconv.jpg
Figure 6, below, shows the boot closed again, with the rear window still up and the car in a similar configuration to what we’ve seen with the 9-X Air.
All four passengers are now enjoying open-top driving, but all are protected a lot more from the wind than they would be in a regular convertible.
fig6Saabconv.jpg
If the initial party trick is the protection of all occupants whilst creating a damn sexy body style, the Figure 7, next, is the extension of the party trick.

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Saab gatherings – Slovenian style

June 22, 2009 in Archive

I’m always surprised by the breadth of Saab-love. I shouldn’t be, but whenever a new country pops up on my Saab pride radar I just can’t help but wonder where the next set of photos are going to come from.
I’ve done a quick search and I’m pretty sure that this is the first time I’ve featured photos from Slovenia.
The Saab Club of Slovenia had a gathering last month and as you can see, there’s a fair variety of beautiful old Saab machinery owned by clubmembers. This is like a who’s who of Saab models that made the company famous with a little custom Saab-work thrown in for good measure.
My thanks to Ivan for sending the photos in.
DSCN0647.jpg
An interesting hood ornament on that 96 convertible.
DSCN0646.jpg
DSCN0651.jpg

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An open letter to the PR people at Koenigsegg and Saab about communications

June 22, 2009 in Archive

If this deal where Koenigsegg buys Saab is finalised in the next few months, then we’re all at the edge of what could be a grand age for both companies and the Swedish automotive industry, too.
Sure, we’ve all got questions about how this is going to work, whether there’s enough money behind it and what models will come in the future. But we have to assume that with an announcement made and the public acceptance of it that ensued in much of the motoring press, that there’s no backing away now.
With all due respect to Merbanco (my first choice) and Renco (my last choice), this is the sexiest deal of the lot. Having announced the engagement, Koenigsegg and Saab are now in bed together and this deal HAS to come through.
With that in mind, and assuming a successful transtition, Koenigsegg-Saab are facing an opportunity of once-in-a-corporate-lifetime proportions. They could do this later, but they’d be better off doing it right from the get-go.
You guys need to put Saabs United, and many of the other websites like it, out of business.

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