Maintenance and Parts not a problem!
January 25, 2012 in News
This is an article that I shouldn’t have to write because it is too obvious, but there is a website who claims to know the truth about cars, which they don’t who now states that Saab garages are unable to do complex maintenance on Saabs, since Saab is no longer providing the online maintenance system. Well that is the most stupid article I have ever seen! This website has no clue how things work and this is why we never refer to them… I’m making a one time side-step from that policy!
Every maintenance facility in the world has the CD/DVD based software called WIS (workshop information system) and EPC (electronic parts catalogue), even I have that software! Which in its last hard-copy based version included all Saab’s built including the 2011 model and yes also includes the new 9-5 with all its modifications. The web-based system was introduced a few years ago but was never really implemented until very recently and was supposed to replace the cd/dvd’s for the 2012 models. But since Saab no longer exists this web-based system has been taken off-line.
TTAC is claiming that because of this, maintenance facilities and dealers are now completely left out of information and can not work on Saab’s at all. Well that is not true at all, they can just revert back to the DVD’s which they do have, problem solved… no wait, it never was a problem to begin with…
Regarding the parts situation, it has improved significantly since the bankruptcy as we’ve reported on earlier and it will continue to improve. Not only are third party parts showing up in a greater extent but also original parts are becoming more widely available. For example 9-3 Keys which are due to arrive very shortly. There are also some other really big spare-parts news that I would LOVE to reveal to you right now, but I’m not allowed to so keep your shirt on, keep driving those great Saab’s and don’t worry, your life with a Saab will not be a problem! =)
PS: if any dealership or garage is missing the software, give me a call and we’ll see what we can do to arrange it for you!