On SaabUSA Parts (site sponsor)

I received this email from Ted S, a regular visitor here at SU, and thought it’d be good to share it here on site.
I’m fortunate to have some fantastic, supportive and loyal sponsors here at Saabs United and it’s always great to get feedback like this about any of them. As always, I recommend you check all of them out when you’ve got any Saab related needs as they carry

Hello Steven,
I just wanted to let you know how much SAAB USA Parts have helped me out recently.
My wife has a “slight problem” with judging the width of her ’03 9-5 Aero Sedan, when it comes to going in & out of one of our garages. It is the one-car garage, which is attached to the house. I use the three-car free standing garage for my shop, and to house our two 1990 SPGs, and my new Audi A5.
Several times over the past few years, she has caught the RHS door mirror on the garage door frame, and scratched the mirror, or cracked the glass itself. Those were minor repairs which I took care of myself. Her latest run in with the garage had her actually destroy the mirror housing completely. It was only a matter of time. I had put the car in the garage the previous evening…so it was my fault…not hers for not paying attention. After 36 years of marriage…I have learned to simply say nothing…just start ordering parts.
So I called up the SAAB service manager who I have been dealing with for many years, and asked if I could just get the housing, as the mirror itself was still functional…surprisingly. He said no, but would order a new mirror for me…at the cost somewhere north of USD$250.00. I was not pleased…but what could I do? I needed the mirror fixed.
In the mean time, I was on SU, and decided to click on the Saab USA Parts banner ad to have a look around. And what did I find? You guessed it. A mirror housing…painted to match…for USD$75.90! I placed an order immediately, and called to cancel the order for the entire mirror. Received the new housing within a week, took 15 minutes to replace it, and all is right with the world.
Now yesterday, her driver’s door window came off its track, and the window would not close. Not her fault this time. Just a matter of one of the “window rollers” having broken. In the past, when I have had a similar thing happen, I ended up having to replace the whole window regulator…and those are not only expensive…they are no fun to replace. So I got the window back in its track, closed it, removed the fuse, so she couldn’t inadvertently open the window, and buttoned the car back up.
This time, I went directly to SAAB USA Parts (didn’t even bother to contact my dealer), and lo & behold…there for USD$13.22 (for a pair) were the exact parts I needed to do the repair! I ordered two extra sets, just in case I need them in the future for the other three doors, and they should arrive in two days.
These folks do provide great service, and I know I will be using them for a long time to come. They are not too far from where I live “as the crow flies”…but because there is Long Island Sound between us, driving is a bit of a chore. I’ll leave that up to FedEx!
Just thought you should know.

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