When you order stuff (?) online, there is sometimes a comment box at the end before you hit the order button.
Some websites should call it “bonus box”
A few days ago we got this mail from Andrew:
My name is Andrew Hong, a college student at Virginia Tech. I thought you all at SU might get a little kick out of a little game I played.
I ordered a leather armrest for my 9-3 from Roy Sances over at Saab Parts USA. He’s a terrific guy, and I’ve ordered from SPUSA before when I blew off my rear hatch emblem from a high pressure washer. Naturally, me being a college student, I want to cause trouble wherever I go, and wondered how attentive are the staff at SPUSA. In the comments box during checkout, I wrote the following:
“Please draw an outline of a Saab 900 classic on the box.” I thought it would be fun to see if anyone reads the comments box, and if someone did see it, it would be entertaining to see a quick 30 second permanent marker drawing of my dream car on the box.
So imagine my surprise when I received this:
I was completely amazed. After emailing Roy back, I learned he spent time between packing drawing a little here and there to get this. He used this picture on his wall from a 1979 magazine article as a base:
You can see Roy is a very good sketcher! I’m quite pleased. You can even see the Inca wheels on the sketch!
Saab Parts USA is a great sponsor to SU, and a great retailer for everyone, including troublesome college students. Here’s my reaction to this:
Anyways, thought I would share this with you all to generate some amusement. Thanks for your time!
Well, We thank You Andrew.. this mail gave me big smiles, thats for sure 🙂
But to everyone that reads this.. and are about to order from Saab USA Parts, don’t give them too much drawing work 😉
9 thoughts on ““A Little Game with Saab Parts USA””
very cool, that’s customer service!
+100 = )
Now let the debate begin… outline of c900 vs. filled in 99
Really shows the amazing spirits and talents within the community.
Some may recall that I wrote about my great experience buying a new 2011 9-3 XWD at Shaw Saab in Norwell, Mass., near Boston. Well, Saab Parts USA is a actually a division of Shaw Saab. It’s just a great place with great employees, plain and simple. I bought the Sweden Euro Badge from them a while ago, and it looks fantastic on “Ingrid Bergman”, my new black car.
I order parts from them also and have always spoken with Roy. He is awesome and always delivers!!
I ordered parts 2 times from SAAB USA Parts. Roy has been my contact every time. A really great guy.
Very flexible for shipping. I also took delivery of one of my orders directly at Shaw SAAB during my vacations in the Boston area and met Roy.
Recommend any time!
Haha, AWESOME! That’s so cool! Thanks for sharing that story!
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