We Just received this email from Randy Risley who was most recently the Saab NA Training & Brand Quality Manager. This is just another example of the great people we have and had working for Saab. Randy, I know your letter is a thank you to the dealers and customers alike but I want to extend a thank you to you as well for understanding the dealers and customers.
For years I have remained silent to the SU membership as I have anonymously enjoyed the many fine articles and informational blogs on this great site, now I would like to express my sincere thanks to all of the SU crew and post a letter of appreciation to all of the great Saab dealers in North America.
Thank you to All North American Dealers
It is with great appreciation and admiration that I post this message of gratitude for the tremendous efforts of so many Saab dealers and dedicated personnel in North America. The brand loyalty of our talented service, parts, sales, administrative and leadership professionals, from our many dedicated dealers, grew Saab in its time of prosperity and kept Saab alive during the dark periods of transition and no production. Even now, as Saab departs the new vehicle market place, there are many who are committed to supporting Saab customers into the future and sadly those who are loyal to the brand but financially unable to continue.
My Saab role over the years has provided me with the opportunity to meet and work with a network of dealer professionals, who were truly an extended family of Saab enthusiasts, dedicated to the brand and to the Saab customer with unstoppable passion. I have been privileged to have met many great Saab professionals during our product launch events and conventions and so it is with this message that I express my gratitude and best wishes to all of my wonderful Saab dealership friends with my confidence that your great talents will serve you well long into the future. I would like to extend a special thanks to the many talented Saab technicians who went far beyond the norm and shared in many hours of training, hard work and also much fun as we all worked together, my fond memories of our great training culture will live on forever.
To all of our customers who have supported Saab, I thank you for your brand loyalty and I hope you will take a moment to say thank you to your Saab technician and the rest of your dealer service and parts team the next time you see them or, even better, send them an e-mail of appreciation through their dealer site and let them know how much you appreciate their dedication to the Saab brand and their motivation to keep your Saab in top shape for years to come.
Best wishes to all for a bright 2012
Randy Risley – (most recently) Saab NA Training & Brand Quality Manager