Dutch warranty solution

The Dutch Saab importer Beherman has set up a warranty plan in cooperation with the Dutch dealers:


Saab importer and dealer network to launch an alternative to factory warranty scheme.

Utrecht – The bankruptcy of Saab Automobile on 19 December, ended the official, 24 months applicable manufacturer’s warranty. Although the liquidators now lead Saab Automobile, and not  yet have decided on the possible continuation of that guarantee, the Dutch importer Beherman Saab Group, in collaboration with the Dutch dealers has created an alternative. Importantly it also incorporates the wide availability of original parts. For Saab drivers nothing will change, despite the bankruptcy of Saab in Sweden, in terms of security and low maintenance.

The Beherman Group, the official Saab importer for the Benelux, together with the official Dutch Saab network, consisting of 38 service points, has designed an alternative concept to the loss of the factory guarantee. This alternative plan warranty is only valid for cars sold over the last 24 months through the official Dutch Saab sales channel in the Netherlands. The initiative comes to end a period of uncertainty for all Dutch Saab drivers with a recently purchased new Saab.

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Is my Saab warranty still valid? Yes.

I’ve been getting a few comments come through the blog and a few emails coming through my inbox asking about Saab warranties. These are typically from people either considering buying a car, or people who have one that’s just a year or two old and still covered by warranty.
The uncertainty is fair enough. GM plan on selling Saab or closing the brand down if a buyer can’t be found. With that sort of fate on the horizon, it’s understandable that people would be worried about their Saab warranty.
Everything that I’ve seen so far points to the fact that all Saab warranty work will continue to be covered by General Motors for the full term of the warranty. They sold you the car with a warranty attached and they have to honour that warranty as long as it’s in effect.
In a mailout to US customers, GM Premium Brands group chief Mark McNabb said the following:

To current Saab owners and loyalists, be assured that all warranties on Saab vehicles remain valid. The warranty for both new and Certified Pre-Owned Saab vehicles are provided by GM and remain intact. GM will support continued availability of parts and service. Prepaid scheduled maintenance also remains in effect on all current product offerings.

In an interview at the Melbourne Motor Show last week, Saab Oz chief Parveen Batish had this to say:

But, again, to emphasise that as far as customers here are concerned, we are GM Holden, we are selling cars under that umbrella, and every car that we sell is completely warrantied and guaranteed – just as it always has been.

He mentions Holden by name as that’s the umbrella group for all of GM’s brands here in Australia, but in the context of the interview he’s talking about Saab and Hummer.
Bottom line: Your warranty is provided by General Motors and they are obliged to honor the warranty and service agreements attached to the car they sold you.
The normal weasely exceptions apply and make sure you use a dealer with a good service reputation, but at the base level: everything I’ve seen says you’re covered.

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